At ROXAWELL, we are committed to delivering your orders safely and on time. This Shipping Policy explains how orders are processed and shipped.

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Shipping Coverage

We offer shipping across all of India.
Customers can place orders from any location within India.

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Order Processing Time

• Orders are processed and dispatched within 1–2 business days after confirmation.

• Orders are not processed on Sundays or public holidays.

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Estimated Delivery Time

• Once dispatched, orders are usually delivered within 3–7 business days.

• Delivery timelines may vary depending on location, weather conditions, or courier partner operations.

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Shipping Charges

Free Shipping on all orders across India
ROXAWELL does not charge any shipping fees.

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Courier Partner

We ship orders through trusted courier services, including:

• Ithink Logistics

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Cash on Delivery (COD)

• Cash on Delivery (COD) is available across India.

• COD availability may be limited in certain remote locations as per courier partner policies.

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Order Tracking

• After dispatch, tracking details will be shared via your registered email or phone number.

• You can use the tracking link to monitor your order status.

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Delayed or Undelivered Orders

In rare cases, delivery may be delayed due to factors such as weather conditions, strikes, or courier service disruptions.
ROXAWELL will keep you informed in such situations.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
ROXAWELL will not be responsible for delivery issues caused by incorrect or incomplete information.

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Contact Us

If you have any questions regarding our Shipping Policy, please contact us at:

Email: support@roxawell.com